WATCH THE LIVE WEBCAST ON THE DAY

Here are details of how to access the webcast of the funeral service live:

OPEN WEBCAST PAGE

WEBCAST LOGIN DETAILS:

  • Click the button above to open the webcast page in a new tab
  • Click on the green button Proceed to log in
  • Enter your username and password which are as follows:
    • Username: XXXX
    • Password: XXXX
  • Click the Login button

Once the stream has begun the video will load automatically.

OPEN WEBCAST PAGE (WESLEY)

WEBCAST VIA WESLEY:

  • Click the button above to open the webcast page in a new tab
  • Enter your Webcast Login details which are as follows:
    • The Order ID: XXXX
    • Password: XXXX
  • Click the Login button

Once the stream has begun the video will load automatically.

Tips and troubleshooting

We recommend you try logging in to the webcast so you can test that you are able to see and hear it – make sure your speakers are turned on and up.

If when viewing a Live Webcast you can no longer see the video, it’s possible that connection to the crematorium has been lost. Please wait, and this should be restored as quickly as possible.

Any further problems please click here or call the Obitus team on 03333 447 440.

Tips and troubleshooting (WESLEY)

If you go to https://wesleymedia.co.uk/webcast now you can see an example webcast so you can test that you are able to see and hear it.

If by the designated start time the video is still not visible we advise that you periodically refresh this page (this can be achieved by pressing Ctrl and F5 together).

For any technical issues on the day, you can call the Wesley team on 01536 314 914.